We strive for 100% customer satisfaction. If you're not satisfied with your order, please contact us within 2 hours of delivery. We offer full refunds for quality issues or wrong orders. Subscription refunds are processed on a pro-rata basis.
Subscriptions can be cancelled anytime with 24 hours notice. Single orders can be cancelled up to 2 hours before scheduled delivery time. No cancellation charges apply.
Single Order Cancellations
Before 2 Hours
Full refund with no cancellation charges
Within 2 Hours
No refund as food preparation has started
Subscription Cancellations
- Cancel anytime with 24 hours notice
- Pro-rata refund for unused days
- No cancellation charges apply
- Refund processed within 7-10 business days
Quality Issues
If you receive an order that doesn't meet our quality standards:
- Contact us within 2 hours of delivery
- Share photos of the issue (if applicable)
- We'll arrange immediate replacement or full refund
Refund Methods
Refunds are processed through the original payment method:
- UPI/Bank Transfer: 1-2 business days
- Credit/Debit Card: 5-7 business days
- Cash payments: Immediate cash refund
Contact for Refunds
For refund requests or questions:
WhatsApp: +919030808348
Email: dietandhealthrjy@gmail.com